At Lin's Studio, I want you to feel confident and excited about your purchase. To keep things clear and fair for everyone, here's my policy on returns and refunds.

Digital Products

All digital products (coloring sheets, invitations, chip bag templates, etc.) are final sale and non-refundable. Since these are digital files delivered instantly via download, once the link has been sent, the product has effectively been "received," and I'm unable to offer a return or exchange.

Please make sure to review product details carefully before purchasing, and don't hesitate to reach out beforehand if you have any questions about a specific design.

Physical Products (Party Favors)

All physical party favors are custom made specifically for your order and event. Because each item is individually prepared and personalized, I do not accept returns, exchanges, or refunds on physical products once an order has been confirmed and payment has been made.

Damaged Items

While I take great care in preparing and packaging every order, I understand that damage can sometimes happen during transit.

If your package arrives damaged, please send me proof (photos of the damaged item and packaging) within 12 hours of arrival. I'll always do my best to look into what happened and figure out the right solution together with you.

Please note that once a package has been delivered, responsibility for the item lies with the client, which is why prompt reporting within this 12-hour window is essential for me to be able to help.

If you have any questions about your order, feel free to reach out through my contact page or message me on Instagram at @creationsbylinstudio.